Which apps this covers
This page covers the AgentTask account you use across every AgentTask surface: the mobile app for iPhone and Android (package and bundle identifier com.agenttask.app), the web app at app.agent-task.com, and the desktop app. Deleting your account deletes it everywhere — there is no separate mobile-only account.
Deleting from inside the app
The fastest route is in the app itself. Open Settings, then Account, then Delete account, and confirm. The deletion runs immediately: you are signed out on every device and your sessions are revoked at once. You do not need to contact us first, and you do not need to uninstall the app.
Requesting deletion without signing in
If you have uninstalled the app, lost access to your account, or cannot sign in for any reason, email support@agent-task.com from the address on the account and ask us to delete it. You do not need an account, a subscription, or a support ticket to make this request. We will confirm your identity, carry out the same deletion, and reply when it is done. If you cannot email from the account address, contact us through the contact page and tell us how to reach you.
What is deleted
Your identifiers and personal data are erased: your name, email address, username, profile details, authentication credentials and linked sign-in identities, device-trust records, and every active session. After deletion you cannot sign in, and the email address is no longer associated with an AgentTask account.
What is kept, and why
Work you created inside an organization — tasks, projects, notes, comments, and activity history — stays in that organization with your name removed from it. This is deliberate. That content belongs to the workspace and is usually relied on by other members, so removing it would delete other people’s records of shared work. It is anonymised rather than erased: it can no longer be attributed to you or linked back to your identity. If you are the last remaining member of an organization, the organization itself is archived along with your account, because nothing and nobody is left to rely on it.
When a deletion request cannot be completed immediately
There are a small number of situations where the deletion is refused rather than carried out, and the app tells you which one applies. If you are the last administrator or owner of an organization that still has other members, we cannot delete your account until another member is made an administrator or owner, because doing so would leave that organization with nobody able to manage it. If a legal hold covers your data, we cannot delete it until the hold is lifted. If a deletion of the same account is already in progress, the request is not repeated. In every case you stay signed in and your account is unchanged, and you can email support@agent-task.com for help resolving it.
How long it takes
The deletion itself is immediate — sessions are revoked and your personal data is erased as soon as you confirm, or as soon as we process an emailed request. Backups and system logs are retained on a rolling schedule and are overwritten in the ordinary course within 30 days, after which no copy of your personal data remains. Where we are required by law to retain specific records, such as billing and tax records for a completed transaction, we retain only those records and only for the period the law requires.
This cannot be undone
Deletion is permanent. We cannot restore a deleted account, and signing up again with the same email address creates a new, empty account rather than recovering the old one. If you only want to leave an organization rather than delete your account, ask an administrator of that organization to remove you instead.
Questions
Email support@agent-task.com. For how we handle personal data generally, see our Privacy Policy.